Drew Robb

Drew Robb has been a full-time professional writer and editor for more than twenty years. He currently works freelance for a number of IT publications, including eSecurity Planet and CIO Insight. He is also the editor-in-chief of an international engineering magazine.

How to Use a Knowledge Management System to Improve Customer Service

Applications Drew Robb -
We’ll show readers how to use a knowledge management system to improve customer service experience and call center effectiveness.

Oracle Opens Cloud Region in Chicago

Cloud Drew Robb -
Oracle is expanding its cloud infrastructure footprint in the U.S. The Oracle Cloud Region in Chicago is the company’s fourth in the U.S. and serves the Midwest with infrastructure, applications, and data for...

Yahoo Selects AWS Public Cloud for Ad Division

Big Data Drew Robb -
Yahoo is working with AWS as a preferred public cloud provider for its advertising technology business Yahoo Ad Tech. All Yahoo advertising technology workloads — including its media-buying and supply-side platforms, analytics, and...

5 Top Web Application Firewall Trends in 2023

Applications Drew Robb -
Web application firewalls (WAFs) are designed to protect web applications. They achieve this via techniques such as filtering, monitoring, and blocking of malicious HTTP/S traffic that penetrates or attempts to penetrate web...

5 Top Vulnerability Management Trends in 2023

Applications Drew Robb -
Vulnerability management seeks to lower risk by identifying and dealing with any possible lines of incursion into a network by cybercriminals. The field of vulnerability management includes automated scans, configuration management, regular penetration...

10 Top Vulnerability Scanning Trends in 2023

Applications Drew Robb -
Vulnerabilities are everywhere. Whether due to sloppy passwords, misconfigurations, unpatched systems, or zero-day attacks, organizations need to be on the alert for any potential issues. Vulnerability scanning is an essential part of...

Cisco Report Shows Cybersecurity Resilience as Top of Mind

Networks Drew Robb -
A new report indicates that cybersecurity resilience is a top focus for companies as they look to defend themselves in the modern threat landscape. Based on survey responses from over 4,700 IT pros...

Microsoft Rolling Out Supply Chain Platform

Applications Drew Robb -
REDMOND, Wash. — Microsoft is targeting the supply chain market with its latest software release. The Microsoft Supply Chain Platform is designed to help organizations maximize their supply chain data estate investment via...

IBM Releases Data Analytics Software to ‘Break Down’ Silos

AI Drew Robb -
ARMONK, New York — IBM’s latest analytics software offering is designed to help enterprises break down data and analytics silos to facilitate better and faster decision making and address unpredictable disruptions. Known as...

Dell Technologies Expands Data Protection Line

Security Drew Robb -
ROUND ROCK, Texas — Dell Technologies is extending its data protections offerings to improve overall cyber resiliency in multicloud environments. These include Dell PowerProtect Data Manager software advancements, a new appliance, broader cyber...

5 Top Data Management Predictions for 2023

Big Data Drew Robb -
The more data you have, the greater the management burden. Hence, data management has been an ongoing challenge for years. With every innovation that calms things down, the amount of data in existence...

6 Top Data Science Predictions for 2023

Big Data Drew Robb -
The discipline of data science has come into its own since the appearance of big data more than a decade ago. Just as the universe is growing, so too does big data keep...
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